Simple Customer Portal

Our online chat status is
Live Help



Select a Session:


Splashtop Remote Session


Please open the link Here.

Download and run the program from the link. It will show you a 9-digit session code.

Just advise the support technician of the session code then we will be able to connect to your device.

Log Me In


To download Pronetsys LogMeIn Software Click Here
1). You will be brought to another webpage where you will need to click on "I have recieved this link from a trusted source nad Enter a friendly name in the "Please enter a description for your computer" field so that a technician can identify your computer example: John Doe's Laptop at His Company Name.

Remote


To download Remote Software Click here
1). Launch Remote.exe, should your Antivirus Software start scanning the file please abort the scan

The application that launches should look like this.


2). Enter your name in "Type your name" field and press Start

Remote Host


To download Pronetsys Remote Host Software Click Here
1). Launch RemoteHost.exe

The application that launches should look like this.


2). Enter your name in Username field and press Start Host





Whatsapp Chat

Launch whatsapp chat with a technician

Option 2


Download AUTO
Extract it and launch auto.vbs

Download Quick Remote
Extract it and launch remote.vbs

For Technicians


Download RemoteHost.exe Script to run as administrator

Knowledgebase article for Windows 10 guide click here